Frequently Asked Questions


Do you accept second-hand items?

We only accept ‘like new’ clothing for sizes between newborn to size 9. Clothing donations of sizes 10 to 16 must be brand new.

All donations of underwear, socks, toiletries and stationery must also be brand new.

Do I have to donate a full backpack of items?

No, you can donate as little or as much as you can. We pack the backpacks with the required items in our warehouse prior to distributing to children in need.

Do you have a base in the southern suburbs?

Our organisation is proud to have a very low administration cost. As such we have limited our main warehouse to Para Hills. We do however, have drop-off locations all over Adelaide that you can drop your items to.

Where can I drop off some items I’ve already purchased?

Click here to view our drop-off locations, all over Adelaide.

I’d like to help in the warehouse!

We’d love to meet you! To view our upcoming packing and sorting sessions, visit our events page on Facebook here.

Do you accept donations of furniture, bigger toys or baby related items?

Unfortunately our warehouse cannot accommodate donations of furniture or prams, cots etc.

I’d like to get my workplace involved! How can we help?

We'd love that! Simply email us at with the subject: Workplace Involvement!